Sprint Customer Service
- 24 Hours / 7 Days
- 5 mins wait
Get ahold of Sprint's customer service department on this phone number. If you'd like to enquire for more information regarding wireless and landline, coporate services or international and abroad help lines use the phone numbers below to reach specific departments.
Sprint Customer Service Phone Numbers
- New and Existing Customers 1-888-211-4727
- Existing Customers 1-866-866-7509
- U.S., Puerto Rico, and U.S. Virgin Islands 888-226-7212
- Outside US 817-698-4199
- Canada 1-866-805-9890
- France 1-866-634-3843
- Germany 0800-180-0951
- Mexico 001-877-294-9003
- Italy 800-787-986
- United Kingdom 0808-234-6616
- Toll number for all other countries +1-817-698-4199
Wireless and Landline
- Make a Sprint FonCard call 800-366-2255
- Refresh a Sprint Prepaid Card 800-366-0707
- Wireline services 877-877-8748
Business Customer Service
- Account questions 800-927-2199
- Company Support 866-313-6672
How To Contact Sprint
- In order to speed up the process, prepare all relevant information including your 10 digit Sprint number and account number, your security code and the final 4 digits of your social security number.
- Dial 1-866-866-7509 if you are an existing customer or 1-888-211-4727 if you are a new customer.
- If you are calling from a Sprint associated phone press "1", otherwise enter your 10 digit Sprint number.
- Follow the automated service instructions
- For other consultations you will have to press 2. The following options will be presented
- To activate on your new phone or if you’re moving your current number to another phone or device, press 1.
- To add a line to your account or by a new device or accessory or if you’re new to Sprint and want to start service, press 2.
- If you need help or have issues with payments, billing, your phone or account changes, press 3.
- To see if you’re eligible for a phone upgrade, 4.
- For all other questions including order status and to find a store, 5.
Follow all these prompts in order to make your Sprint customer service call much faster. You will be connected with a Sprint customer service representative.