Macy Credit Card Customer Service

Macy's Credit Card customer service. Get in touch with Macy's Credit Card customer service department through the following phone numbers, email, social media, contact form and online chat. For more information on applying, interest rates, benefits, spending levels, Star Passes and Plenti Points, call the numbers listed below.

Macy Credit Card Customer Service Phone Numbers

  • Customer Service 877-204-7996
  • Macy’s Furniture & Bedding 888-431-6229
  • Customer Service 866-593-3929

How To Contact Macy Credit Card

Thank you very much for calling Macy’s Credit Customer Service. Your call could be monitored or recorded for quality assurance.

  • Our menu has changed so please listen to every option before making your selection. 
  • If you are calling with questions regarding your Macy’s star rewards account online, or if you are having difficulty paying your account online, press 1.
  • If you are calling with regards to your Macy’s star reward account balance, press 2.
  • If you are calling to request a credit line increase on your Macy’s star rewards account, press 3.
  • If you are calling with questions regarding placing an order on Macy’s.com or alternatively about a returned item that was purchased on Macy’s.com, press 4.
  • For any other calls, please hold.
  • Thank you for calling our credit center. Your call is very important to us. 
  • All calls are answered in the order they are received, so please hold and a representative will be with you shortly.

Macy Credit Card Services

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