Chase Customer Service

Chase customer service. Get in touch with Chase's customer service department through the following phone numbers, contact form and social media. For more information about personal and online banking, credit cards, mortgages, loans, home equity, banking and investment support, call the numbers listed below.

Chase Customer Service Phone Numbers

  • Lost Card 800-945-2006
  • Chase Hearing Impaired Service 1-800-CHASETD (1-800-242-7383)
  • Online and Mobile Banking (Outside US) 1-713-262-3300
  • Online and Mobile Banking (Only US) 1-877-242-7372

Chase Bank Customer Service Phone Numbers

  • Home Equity Phone Number (New Customers) 1-888-342-4273
  • Home Equity Phone Number (Existing Customers) 1-800-836-5656
  • Mortgage Support (New Customers) 1-800-873-6577
  • Chase Mortgage Support (Existing Customers) 1-800-848-9136 TTY: 1-800-582-0542
  • Chase Student Loans 1-800-487-4404
  • Chase OnePass Plus or MileagePlus Card 1-800-888-8756
  • Chase Rapid Rewards 1-800-792-0001
  • Chase Freedom Cards 1-800-524-3800
  • Investments and Retirement Planning 1-800-392-5749
  • Investments and Retirement Planning 1-855-800-8053
  • Business Banking Phone Number (Existing Accounts) 1-800-CHASE38 (1-800-242-7338)
  • Chase Business Banking (Information) 1-800-CHASE24 (1-800-242-7324)
  • Auto Loan Customer Service 1-800-336-6675
  • Chase Military Personnel and Veterans (Outside US) 1-318-340-3308
  • Chase Military Personnel and Veterans (US Only) 1-877-469-0110
  • TTY/TDD Machines 1-800-CHASETD (1-800-242-7383)

Chase Credit Card Customer Service Numbers

  • Personal Credit Cards (US Only) 1-800-432-3117
  • Personal Credit Cards (Outside US) 1-302-594-8200
  • Business Credit Cards (US Only) 1-888-269-8690
  • Business Credit Cards (Outside US) 1-480-350-7099
  • Credit Card Payment By Phone 1-800-436-7958

How To Contact Chase

Welcome to the Chase internet service center.

  • For more information regarding your existing personal or business account including balances, pending transactions, accounts history, banking card purchases or funds transfers, press 1
  • For help with website and noble banking enrolment or your password on a personal or business account, press 2.
  • For bill payment, quick deposit scanner and other transfer and payment services accessible on Chase online, press 3.
  • For concerns or questions on emails claiming to be from Chase, press 4.
  • For information regarding your credit card account, press 5.
  • For information regarding your loan account, press 6.
  • For help with any other internet questions, press 0.

Chase Custom Service Contact Information

  • Contact Form
  • FAQ
  • National Bank By Mail
    P O Box 36520
    Louisville, KY 40233-6520

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